PRIVACY POLICY

At Koopa Wellness, we are committed to protecting your privacy and ensuring transparency in how your data is handled.

1. Information We Collect

We may collect the following information:

  • Personal details (name, email, phone number)
  • Billing and shipping address
  • Order and purchase history
  • Payment information (processed securely via Stripe)
  • Device and browsing data (cookies, IP address, browser type)

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and confirmations
  • Improve website performance and user experience
  • Send promotional emails (only if you opt-in)

3. Payment Security

All payments are processed securely via Stripe.
We do not store or have access to your card details.

4. Sharing of Information

We only share your data with:

  • Payment processors (Stripe)
  • Shipping and logistics partners
  • Legal authorities if required by law

We do not sell or rent your personal data.

5. Cookies & Tracking

We use cookies to:

  • Improve browsing experience
  • Analyze traffic and performance
  • Personalize content

You can disable cookies via browser settings.

6. Data Retention

We retain your data only as long as necessary for:

  • Order processing
  • Legal and accounting purposes

7. Your Rights

You may request:

  • Access to your data
  • Correction or deletion
  • Opt-out from marketing emails

8. Third-Party Links

We are not responsible for privacy practices of third-party websites.

9. Contact

Email: info@kupah-naturals.shop